Plazamar Serenity Resort Santa Ponsa | Lagoon Pool & Kids Club

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Plazamar Family Resort Santa Ponsa Amenities photo

Plazamar Family Resort Santa Ponsa Exterior photo

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Key details

About the Resort

Avenida Del Golf, 4, Santa Ponsa, 07180

Near the beach

Great

8.1

8.4

/10

5.0

Loved by Plazamar Family Resort guests

Lovely welcome

Spacious rooms

Clean pool area

"The pool area and kids activities were really good."

Fiona from Ireland

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"The pool area is great, one pool for kids with two small slides which is the perfect depth and size."

sofiebissler from Sweden

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"Also great point that hotel is close to main beach and blvrd with stores, restaurants and bars."

Koen

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4-star family-friendly all-inclusive resort in Santa Ponsa

Accommodations

Plazamar Serenity Resort comprises 96 recently renovated apartments, including Premium studios and 1- and 2-bedroom family units. Each apartment features a fully equipped kitchen and a large balcony with views of the pool or mountains. The Mediterranean decor incorporates light tones and ample natural light.

Location

The resort is located 300 meters from Santa Ponsa beach, making it accessible for beachgoers. Public transport connections provide easy access to Palma city center and other tourist attractions in Mallorca. This prime location ensures that guests enjoy both leisure and exploration.

Family Amenities

Plazamar Serenity Resort offers a dedicated kids club, called Jutlandia, featuring a variety of entertaining activities. Parents can choose to leave their children at the kids club for supervised fun. A large lake-style swimming pool and a separate splash area with a slide cater to younger guests.

Dining Options

The all-inclusive package at Plazamar Serenity allows guests to enjoy three meals a day at the buffet restaurant. The restaurant operates with set hours for breakfast, lunch, and dinner to accommodate all dining preferences. Additionally, a relaxing snack bar at the pool provides drinks and light fare.

Recreational Facilities

The outdoor pool area is equipped with sunbeds, parasols, and a tranquil sun terrace, providing a relaxing environment. Guests can unwind in hammocks or enjoy drinks from the pool snack bar. The resort's guidelines ensure a peaceable space for relaxation and enjoyment.

Highlights

Location: 300 metres away from a wonderful beach

Accommodations: Premium studios

Dining: buffet restaurant

Family Amenities: Jutlandia's Kids Club

Recreational: Large pool with kids area

Dining: Pool Snack Bar

“From what I've gathered, this is a family-centric resort where the all-inclusive package really shines, especially for those with kids. The lagoon-style pool definitely looks like the centerpiece, surrounded by the buzz of daily activities and a convenient snack bar. It's close enough to the beach and town to walk, but just far enough away to offer a bit of peace.”

Emma JohnsonEditor-in-Chief at Toresort

Location: Great

8.7/10Review score

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Highlights from guests

Children's AmenitiesKids' Paradise

Kids' club was fantastic, with engaging activities. The two smaller pools, both with slides, were a hit with younger children.

Amy Smith from Australia

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DiningTasty Variety

The buffet had something for everyone, and a snack bar offered hot dogs and pizza on tap in between meals.

Kenji Tanaka from Japan

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Room FeaturesBalcony Bliss

The apartment had a nice balcony. Some rooms offer two balconies, one a massive L shape, that offers great views.

Ingrid Svensson from Sweden

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Guest ParkingEasy Parking

Finding a public parking spot was never an issue; there was a lot of parking available right in front of the resort.

Ricardo Flores from Spain

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Select your room type

Plazamar Family Resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium Studio

2 persons

28 sq. feet

2 Single beds

Air conditioning

Balcony

room details

One-Bedroom Apartment

2 persons

35 sq. feet

2 Single beds

Air conditioning

Balcony

room details

Price and Room Availability Calendar

Check availability and prices for your dates now!

August 2026 - August 2027

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Mon

Tue

Wed

Thu

Fri

Sat

August 2026

September 2026

October 2026

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

July 2027

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Check-in/ Check-out

Facilities

Plazamar Family Resort offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.2/10Review score

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Lift
Currency exchange
Vending machines

Sports & Fitness

Fitness centre
Golf course
Billiard tables
Table tennis

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Car hire
Laundry
Tours/Ticket assistance

Dining

Restaurant
Poolside snack bar
Snack bar

Children

Cots
Playpen
Baby pushchair
Board games
Children's pool
Water slides
Children's play area
Game room

Spa & Leisure

Seasonal outdoor pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Solarium
Shallow end

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At Plazamar Serenity Resort, guests are invited to indulge in a delightful array of dining options, showcasing Mediterranean and international fare in a warm, family-friendly atmosphere. From leisurely breakfasts to refreshing poolside snacks, there's a taste for every palate amid a welcoming setting.

Restaurant #1
Mediterranean and International
Ambiance
A family-friendly setting, perfect for both casual meals and intimate dining, with options to enjoy meals indoors or poolside.
Key Offerings
Experience a diverse menu featuring gluten-free choices, alongside a selection of local brands for mealtime drinks including soft drinks, beer, wine, and cocktails.
Reservation
Not needed
Open for breakfast, lunch, and dinner; hours may vary.

Location

Avenida Del Golf, 4, Santa Ponsa, 07180

Explore Santa Ponsa

Parque Arqueologico Puig de Sa Morisca

11 minutes' walk

Archaeological park featuring prehistoric remains and scenic views, ideal for history enthusiasts and nature lovers.

Santa Ponsa Beach

20 minutes' walk

Beautiful sandy beach perfect for family relaxation, water sports, and sunbathing with cafes nearby for refreshments.

Molino de Santa Ponsa

15 minutes' walk

Historic windmill offering picturesque views, a unique photo opportunity, and a glimpse into local heritage.

Port Adriano

10 minutes' drive

Luxury marina with shops, restaurants, and a vibrant atmosphere, perfect for leisurely strolls and dining experiences.

Jungle Park

20 minutes' walk

Adventure park with zip-lining and climbing, great for thrill-seekers looking for excitement and unique challenges.

Santa Ponsa Golf

10 minutes' walk

Golf course offering a scenic and challenging layout. Booking is necessary, seasonal rates apply.

La Madrina

4 minutes' walk

Charming spot serving Spanish and Mediterranean dishes; specialties include paella and fresh seafood.

The Watering Hole

5 minutes' walk

Casual eatery with a lively atmosphere, offering burgers, tapas, and vegetarian options-perfect for families.

Cafeteria Nepenta

6 minutes' walk

Cozy café known for its live music events and inviting vibe, offering a range of beverages and light snacks.

Santa Ponsa Plaza

4 minutes' walk

Vibrant public square hosting family-friendly events, markets, and entertainment options from local artists.

Getting around

City Centre
Santa Ponsa 5 min · 1400 ft
Airports
Palma de Mallorca (PMI) 42 min · 17.0 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

from 06:00-11:00

Guest Parking

Public parking is possible at a location nearby for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel offers a full breakfast at the price of EUR 15 per person per day.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Catalan, Danish

Number of floors:

Number of rooms:

Former name

plazamar serenity resort apartments

Reviews and Ratings

Feedback about Plazamar Family Resort from previous guests about their experience

Review summary

Based on recent reviews

Plazamar Serenity Resort is frequently praised for its spacious and clean rooms, some offering nice views of the surrounding mountains and the swimming pool. The self-catering apartments are well-equipped, and the hotel is conveniently located within a 5-minute walk to the beach and restaurants; Western Water Park is less than 10 minutes away. While the pool area with artificial grass is generally well-received, some guests have noted that it can get crowded, requiring early towel placement to secure a spot.

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Review score

Based on 313 verified reviews

8.1 /10

Great

79 %

Recommend

Breakfast

9.4/10

Free WiFi

8.7/10

Paid Wi-Fi

7.5/10

Value for money

8.0/10

Pros

Kitchen equipment

Helpful staff

Good food quality

Short walk to beach

Clean rooms

Cons

Late entertainment

victor from spain

Family with children

premium studio

3 nights in November 2025

Reviewed: January 17, 2026

8.7/10

excellent experience!!!

friendly staff convenient location apartment size efficient air conditioning

I found the staff to be genuinely friendly, from the reception desk to the housekeeping team. the location is very convenient, providing easy access to nearby attractions. the apartment size suited my needs well. It was perfect for my shorter stay. the air conditioning worked efficiently, maintaining a comfortable temperature in the room.

The variety in the restaurant could be slightly better. I noticed some repetition in the food offerings.

Facilities

9/10

the pool area includes a lifeguard present throughout the day, ensuring guest safety. evening entertainment is provided, and this offers some enjoyment. the hotel is very close to the main beach and boulevard, and this provides easy access to stores and restaurants.

Rooms

8/10

the room included functional air conditioning, which worked very well. the bathroom had sufficient hot water and great pressure. i had all necessary equipment in the kitchen. there was a balconywith a nice view.

Dining

9/10

the food selection was very good, and i found it satisfactory. the staff in the restaurant were very kind people. it was convenient to have the car rental service brought directly to the premises. i found the breakfast to be fantastic!!!

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David from United States

Family with children

one-bedroom apartment

4 nights in August 2025

Reviewed: November 12, 2025

6/10

thin walls weak air conditioning

the location was good it was a short walk to the beach and restaurants

the room i stayed in was disappointing the walls seemed thin i could hear a lot of noise from other guests and outside it made it hard to relax at times the air conditioning was also weak it struggled to cool the room down effectively

0 Helpful

Harry from United Kingdom

Family with children

one-bedroom apartment

4 nights in August 2025

Reviewed: October 04, 2025

9.3/10

excellent hotel, great location

perfect location attentive lifeguards

i found the location to be perfect for exploring the area. the staff members were particularly friendly and helpful (i appreciated their quick responses). the lifeguards were very attentive, ensuring everyone's safety around the pool. i also observed that they were kind and offered assistance when needed.

Rooms

9/10

my one-bedroom apartment had a good size with comfortable beds and functional air conditioning. the room was well-equipped with everything i required. i appreciated the cleanliness and the overall upkeep of the apartment.

Facilities

9/10

the pool area was well-kept and offered plenty of sunbeds to relax. i noted the presence of lifeguards ensuring safety. entertainment options were available throughout the day and night, providing amusement for all ages (saul and his team were great).

Location

10/10

this hotel is close to the main beach and boulevard with stores, restaurants, and bars. i observed easy access to local attractions from the hotel. the hotel is within walking distance to the town, with shops and dining options.

0 Helpful

Jonathan from United Kingdom

Family with children

One-Bedroom Apartment

5 nights in August 2025

Reviewed: September 12, 2025

8.7/10

great location, basic rooms

short walk family friendly paper thin hard sofa

i found the location perfect. it was only a short walk to the beach. the hotel is family-friendly. pools with slides kept kids happy. staff was nice and the chefs went out of their way to ensure i had food without gluten because im ceoliac.

the walls are paper thin. you hear when the toilet flushes. the sofa bed is rock hard. it feels too basic.

Service

9/10

the staff was very friendly. they fixed special needs right away. the lifeguard was present all day at the pool area. the entertainment was enjoyable for everyone.

Rooms

8/10

the apartment was big enough. the kitchen included all necessary equipments. the balcony had a nice view of the surrounding mountains. public parking spots are available in front of the resort.

Facilities

9/10

the hotel is close to the main beach. many stores, restaurants, and bars are nearby. there were many activities for kids in the evening. the check-in was very quick and smooth.

0 Helpful

thomas from germany

Family with children

one-bedroom apartment

4 nights in June 2025

Reviewed: August 14, 2025

8.5/10

solid stay near the beach

equipped kitchen nice view public parking

the apartment had sufficient space, and the kitchen provided essential equipment. a balcony gave nice views of nearby mountains and the pool below. our kids enjoyed the evening activities. i noted the short walk of about five minutes to both the beach and various restaurants. public parking spots were available near the resort. check-in and check-out were fast.

i found the walls were a little thin, and i could hear some noise from adjacent rooms.

Rooms

8/10

the room was clean and basic! it provided a functional space to rest after long days exploring the island. the layout included a comfortable bed, storage for clothes, and an adequately sized bathroom that served its purpose well.

Location

9/10

i found the location to be conveniently central! restaurants and bars were within easy walking distance. the hotel's position offered quick access to local amenities.

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Questions of the users

About Plazamar Family Resort

Is there a kids club available for children at the resort, and are there any water slides in the pool area?

10 April 2024

Yes, there is a kids club designed for children, and the pool features exciting water slides for added fun.

What are the operating hours for the outdoor pool?

12 March 2024

The outdoor pool is accessible daily from 10:00 AM to 7:00 PM throughout the entire season.

Will the kids club and evening entertainment be available on 3 October for a week's stay?

3 October 2024

Yes, both the kids club and evening entertainment are available as long as the hotel is open.

Can a group of friends aged 17 stay at the resort, or is there an age restriction for check-in?

15 June 2024

The check-in policy requires at least one guest to be 18 years or older. Therefore, a group of 17-year-olds would not be permitted to check in.

How far is the resort from the nearest beach?

21 August 2024

The resort is conveniently located just 300 meters away from a beautiful beach, making it easily accessible.

What dining options are available at the resort?

14 May 2024

Guests can enjoy a buffet restaurant featuring a wide range of Mediterranean and international cuisines for breakfast, lunch, and dinner.

What are the operational hours of the pool snack bar?

9 July 2024

The pool snack bar serves drinks from 10:00 AM to 11:00 PM and offers snacks from 10:00 AM until 6:00 PM.

Are there activities organized for families with children at the resort?

30 September 2024

Yes, the resort offers a variety of family-friendly activities, including an entertainment program designed to engage children and parents alike.

Is there parking available for guests who opt to drive to the resort?

25 November 2024

Yes, parking facilities are provided for guests traveling by car.

What amenities are included in the apartments at the resort?

18 December 2024

The apartments are equipped with a fully functional kitchen, a spacious balcony, and designed with a refreshing Mediterranean style to ensure a comfortable stay.